Papa John’s International

December 4, 2016

The Challenge

PeopleSoft 9.1 system support was about to be retired and Papa John’s needed to upgrade to PeopleSoft 9.2. In addition to the upgrade, Papa John’s needed enhanced employee and management self-service, as well as a new and improved time-tracking system.

The Solution

Motown Group project-managed the upgrade to PeopleSoft 9.2. We then implemented and customized PeopleSoft 9.2 fluid-based employee and manager self-service modules. Finally, we designed and built a fully customized time-tracking system within PeopleSoft, and we aggregated data from four separate business systems and integrated within PeopleSoft.

The Results

  • Led a successful completion of the upgrade on-time and on-budget
  • Allowed all employees to access self-service functionality from work and on mobile and tablet
  • Allowed managers to review, approve, and initiate transactions from work and on mobile and tablet
  • Streamlined the payroll operations, reducing payroll processing times by 30%


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